Sells Pilot

Facebook Page auto reply

An auto reply for your Facebook Page that actually answers the question.

Messenger’s built-in auto reply sends the same line to everyone: “Thanks for your message, we will get back to you.” The customer asked “dam koto?” and wanted a number. Sells Pilot reads what they wrote, looks the product up in your catalogue, and answers with the real price and the real stock — at 2am, on Eid, while you are packing parcels.

Free for 100 conversations a month. No card, and nothing to cancel.

What it answers, and how

Bangla, Banglish and English

Customers type “ei kurti ta ache?”, “এই কুর্তিটা আছে?” and “is this available?” about the same product. All three find it, and the reply comes back in Bangla or English — never a wrong guess at Banglish spelling.

The real price, or no price at all

Every figure in a reply is checked against your catalogue before it is sent. A draft that says ৳1,150 when the product is ৳1,250 never reaches the customer — it is rewritten, or handed to you.

Voice notes answered

A large share of messages here are voice. They are transcribed and answered like any other message instead of waiting until somebody has a free hand to listen.

Comments on your posts, answered in private

Someone asking the price under a boosted post gets a private message with the real figure — once, because a second private reply is what Meta treats as spam.

Your own answers for the questions you repeat

Delivery time, exchange policy, where the shop is: write each once and it is repeated exactly, in whichever language the customer used.

It takes the order, not just the question

Name, phone, address, size — collected in the conversation and turned into a confirmed order with the right delivery charge for the customer’s district.

It knows when to stop

A complaint, an unusual request, or a customer asking for a person: that matter is handed to you, and the assistant leaves it alone while still answering prices, stock and delivery. Once anyone at the shop replies, it steps aside until you hand the conversation back.

Instagram too

An Instagram professional account linked to your Page is answered from the same inbox and the same catalogue. One connect, not two.

Set up in an evening

  1. 1

    Connect your Page

    Sign in with Facebook and choose the Page. No Meta developer account and no business verification to start.

  2. 2

    Add your products

    Type them in, import a spreadsheet, or sync WooCommerce or Shopify. Prices, sizes and stock are what it answers from.

  3. 3

    Let it answer

    The next message to your Page gets a real answer. You watch the inbox, step in whenever you like, and hand back when you are done.

Questions merchants ask

How is this different from Messenger’s own auto reply?

Messenger’s instant reply sends one fixed greeting. This reads each message, answers the actual question from your catalogue — price, stock, size, delivery charge — and takes the order.

Will auto reply get my Facebook Page banned?

No. It runs only on Meta’s official Graph API, respects the 24-hour messaging window, and sends one private reply per comment. Unofficial tools and browser automation are what get Pages restricted, and none are used.

Can it reply in Bangla?

Yes. It understands Bangla, Banglish and English, often mixed in one sentence, and replies in Bangla script or English.

What if it gives a wrong price?

It cannot send one. Every price and stock figure is checked against your catalogue in code before the message leaves, and a draft that does not match is stopped.

Is there a Facebook auto reply that understands Banglish?

Yes. Sells Pilot reads Bangla, Banglish and English, even mixed in one message, and answers with the real price and stock from your catalogue. The reply goes back in Bangla script or English, never in guessed Banglish spelling, and a figure your catalogue does not support is stopped before it is sent.

Can a Facebook Page auto reply take the order, not just answer questions?

Yes. Sells Pilot collects the product, size, name, phone and address in the chat, quotes the delivery charge you set for the customer’s district, and places the order when the customer confirms it. The order lands in your dashboard with every other order.

How much does it cost?

Your first 100 conversations each month are free. After that you top up in taka with bKash or SSLCommerz — prepaid, with no card on file.

Also for your shop

Your Page gets messages while you sleep.

Connect it tonight and read the answers it gave in the morning.